We ship worldwide, other than Afghanistan, Pakistan, India and UAE. But watch this space, we will be able to ship there very very soon!
Unfortunately we can’t offer free shipping yet, however what I can promise is, we charge you exactly what is charged to us. We add no other fees. We would love to offer shipping at a lower cost and as we grow and get discounted rates ourselves, we will pass those savings on to you.
Processing time for orders can take up to 5 business days (business days do not include weekends or holidays). Occasionally these times may be extended during holidays, launches, new releases and promotions. However, we will try our best to get them out to you as quick as we can.
Once shipped, delivery time within the US is 2-6 days and 10-20 business days internationally. Currently we do not offer expedited shipping. The main reason for this slightly longer than average shipping period is the cost. We are trying to reduce the costs to our amazing customers.
All orders are shipped via USPS. Please watch the tracking as USPS is responsible up until point of entry into the country of destination and after that it is usually handed over to a local courier. This may mean you have to continue the last part of your tracking on a different website. For example, in the UK, it usually is handed onto ParcelForce. They are usually the ones to update their tracking regarding the customs status.
Items shipped outside of the United States are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and will not be reimbursed by Face Yoga Method. Please check with your country’s customs office prior to placing an order. All packages don’t get stopped at customs and there is no telling which ones will or which won’t, so it is best to be mindful of this - Just in case!
Please note, we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays or transfers from USPS to international mail carriers. VERY IMPORTANT: We are not responsible for incorrect or missing addresses.
CUSTOMER SERVICE EMAIL ADDRESS
CALL OR TEXT